Operations Support Manager

Profile

,AnswerValue:u003cpu003eu003cstrongu003eBuild a Bigger, Better, Bolder Futureu003c/strongu003eu003c/pu003eu003cpu003eImagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.u003c/pu003eu003cpu003eu003cstrongu003eYour Mission:u003c/strongu003eu003c/pu003eu003cpu003eResponsible for implementation and supervision of all support systems utilized by the operations team at the home office and all field colleagues. This includes the creation of systems required to ensure consistency in all areas throughout the business. Also, supports ongoing projects and initiatives where needed to ensure all requirements and action items are followed up on and executed.u003c/pu003eu003cpu003eu003cstrongu003eHow You’ll Make an Impact:u003c/strongu003eu003c/pu003eu003culu003eu003cliu003eSupports, documents, and manages initiatives and projects, including creating procedures, processes, tracking next steps, resources, communication, problem solving, and all other actions associated with the project.u003c/liu003eu003cliu003eDevelop and maintain collaborative relationships with corporate departments, franchisees and external contacts/vendors serving as the main contact for the department, providing information and direction.u003c/liu003eu003cliu003eAct in a liaison role between the operations , internal business units, and other service providers to ensure functional specs including roles and responsibilities are understood, and they have what they need to support projects.u003c/liu003eu003cliu003eRecommend, develop, implement, and improve department-wide processes and procedures, including coordination and management of cross-functional processes. Make recommendations to implement improvements.u003c/liu003eu003cliu003eAssists with the planning and execution of the global business conference, in addition to other global operations franchise and corporate meetings and events. This includes coordinating meeting space, research, logistics, meals, sleeping rooms and additional activities.u003c/liu003eu003cliu003eManage department documents and tracking for operations statistics.u003c/liu003eu003cliu003eMaintains and updates business content, including tools, and reference materials.u003c/liu003eu003c/ulu003eu003cpu003eu003cstrongu003eWho You Are:u003c/strongu003eu003c/pu003eu003culu003eu003cliu003eBachelor’s degree in business, marketing, or related field.u003c/liu003eu003cliu003eRequires broad knowledge of general professional field such as finance, marketing or business administration as normally acquired through four years of undergraduate study. Experience may be considered in lieu of four-year degree.u003c/liu003eu003cliu003eExperience and progressive movement into a supervisory/lead customer support role with a focus on planning and execution, managing processes and/or functions.u003c/liu003eu003cliu003eThe ability to analyze data and/or situations and make sound business decisionsu003c/liu003eu003cliu003eExcellent communication, interpersonal, persuasion, and teamwork skills.u003c/liu003eu003cliu003eStrong problem-solving skills.u003c/liu003eu003cliu003eMust have intermediate working knowledge of MS Office Suite (such as, PowerPoint, Excel, and Word)u003c/liu003eu003cliu003eExcellent organization and planning skills.u003c/liu003eu003c/ulu003eu003cpu003eu003cstrongu003eWhere You’ll Work:u003c/strongu003eu003c/pu003eu003culu003eu003cliu003eWorks in a normal office environment where there is no physical discomfort due to temperature, noise, dust and the like.u003c/liu003eu003cliu003eAbility to travel a minimum 25% of the time.u003c/liu003eu003c/ulu003e,

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