Operations Manager - Canada

Profile

,AnswerValue:u003cpu003eu003cbu003eBuild a Bigger, Better, Bolder Futureu003c/bu003eu003c/pu003eu003cpu003eImagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eYour Mission u003c/bu003eu003c/pu003eu003cpu003eIn this role, you will perform as a business consultant to franchisees in assigned international markets. You will maintain an ongoing liaison between Little Caesars and franchisees to provide tools, counsel and advise either directly or through functional experts, to franchisees in all aspects of their business and store operations, including food and labor cost control; expense control; overall financial analysis; safety and sanitation; product quality control; training; customer relations; marketing; development; and supply chain. Successful execution of the job’s responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability, acceptable and improving operational execution, franchisee participation in corporate programs and similar demonstrations of overall business improvement and customer service.u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eHow You’ll Make an Impact u003c/bu003eu003c/pu003eu003culu003eu003cliu003eServe as a liaison between corporate office departments and franchise owners in assigned markets. As such, establish and maintain effective working relationships with home office departments to ensure integration of business functions.u003c/liu003eu003cliu003eOversee franchise operations in assigned countries. Conduct store and operational evaluations to ensure company standards are consistently met or exceeded. Make recommendations to improve franchise overall success.u003c/liu003eu003cliu003eOversee re-opening, training, post-opening training and ongoing training programs as needed. Oversee and support franchisees staff during all new store openings.u003c/liu003eu003cliu003eCoordinate development of annual cohesive marketing plan with franchisee and appropriate corporate staff to improve sales trends in each respective country. Oversee the development and implementation of store grand openings and ongoing marketing efforts.u003c/liu003eu003cliu003eConduct financial business reviews on an annual basis with each franchisee with the assistance of appropriate Finance staff.u003c/liu003eu003cliu003eTravel to and within regions as required to fully understand market dynamics, isolate new development opportunities and assist current franchisees with their specific needs.u003c/liu003eu003cliu003eMonitor and guide overall New Store development process in assigned market(s).u003c/liu003eu003cliu003eAssist the Supply Chain functions (sourcing/purchasing, quality assurance and distribution) in monitoring product availability, quality, consistency and distribution efficiencies.u003c/liu003eu003cliu003eEnsure all out-of-specification issues, in all areas, are resolved promptly. Write timely letters following market visits documenting highlights of operations and other business concerns and utilize an effective process to ensure follow-up and continuity in dealing with issues is addressed.u003c/liu003eu003cliu003eAdhere to the corporate travel policy and effectively plan to travel to achieve goals, while maintaining expenses at budgeted levels.u003c/liu003eu003cliu003eAssist Research and Development (Ru0026amp;D) in developing new products for International markets.u003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbu003eWho You Are u003c/bu003eu003c/pu003eu003culu003eu003cliu003eBachelor’s degree or equivalent experience in business related field, e.g. Finance, Accounting, Marketing or Legal.u003c/liu003eu003cliu003eTwo (2) to four (4) years’ experience in a management position or equivalent experience.u003c/liu003eu003cliu003eExcellent verbal and written communication, interpersonal and persuasion skills.u003c/liu003eu003cliu003eAbility to travel extensively inside or outside of the United States.u003c/liu003eu003cliu003eWorking knowledge of legal and other issues related to franchising.u003c/liu003eu003cliu003eDemonstrated analytical and problem-solving skills.u003c/liu003eu003cliu003eDemonstrated proficiency with the MS Office Suite (notably MS Word, MS Excel, and MS PowerPoint).u003c/liu003eu003cliu003eAbility to travel away from home up to 75% of the time, usually travelling alone and may work extended workweeks due to distance of working location or other business needs.u003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbu003eWhere You’ll Work u003c/bu003eu003c/pu003eu003culu003eu003cliu003eA normal office environment and work in restaurants assisting, training, demonstrating, or advising.u003c/liu003eu003c/ulu003e,

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