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Job Details

Sr. Copywriter User Experience

Philadelphia, PA, United States

Posted on
May 22, 2023

Apply for this job


**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

**MEMBERS ONLY**SIGN UP NOW***.'s Frontline Experience Design Team is a collaborative, in-house design team, concepting and prototyping the best ideas into accessible experiences for our employees. We transform customer service and sales through research, innovation, empathetic design, and operational efficiency. We work with **MEMBERS ONLY**SIGN UP NOW***. customer service agents, retail store associates, and technicians to help them deliver best-in-class experiences. You will have access to best-in-class customer insights, industry experts, and opportunities to attend industry conferences-all ways to accelerate your career development and customer empathy. You will be part of a diverse design group with countless opportunities to evolve your design skillset. In this role, you will be responsible for copywriting and ideation for Company web-based and x-platform products, marketing campaigns and general U/X messaging. Works closely with project leads and business owners as well as other internal members and vendors, devising smart, intuitive experiences, Expert verbal, written and organizational skills, with leadership capability. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

Core Responsibilities

Constructs themes and methods and any changes that should be made in advertising copy.

Writes copy for internet media to promote the sale of goods and services.

Edits or rewrites existing copy as necessary and submits copy for approval by supervisor. Presents drafts and ideas to Online Editing supervisor.

Changes language and tone of messages based on product and medium.

Consults with sales, media and marketing representatives to obtain information on products or services and discusses style and length of advertising copy.

Works with cross-functional teams (Design, Engineering, Project Mgmt. etc.).

Writes online articles and announcements and other related informative marketing and promotional materials.

Invents names for products and writes the company branding that appears on packaging, brochures and other promotional material.

Reviews advertising trends, consumer surveys and other data regarding marketing of goods and services to determine the best way to promote products.

Writes to deliver smart, compelling U/X journeys and clear, well-explained marketing copy.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. **MEMBERS ONLY**SIGN UP NOW***. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.


Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years


National Pay Range: $50,235.80 USD-$117,740.15 USD

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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