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Job Details

Bilingual Administration and Collections Associate

Location
Boston, MA, United States

Posted on
Jul 01, 2023

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Profile

Our firm is seeking an Administration and Collections Associate who is bilingual (Spanish/English) and wants to play a major role in managing the office. The ideal candidate enjoys working directly with people from different cultures, is highly organized and motivated, is attentive to detail, is ready to undertake great responsibility, and is eager to learn and develop in the business aspect of managing a law firm.
Our office offers a friendly, team-oriented, flexible and professional work environment. Our company offers health, disability, retirement and transportation benefits.
Job Description
A key member of our team, responsible for different tasks in the administration of the firm and handling day to day relationships with vendors and clients. The Administration and Collections Associate acts as primary support to the Executive Director assisting her with the following:
Meeting with new clients for contract signing and establishing payment plans
Creating new cases in the system and new case files
Preparing client invoices, billing statements and correspondence
Receiving client payments and making deposits
Making Collection Calls and following Collections Process
Maintaining the client information database
Monitoring the office calendar and important case dates
Receiving incoming correspondence and assigning it to the proper case manager
Assisting with accounts payable and vendor relations
Assist with marketing, human resources and business development projects
Responsible for monitoring and ordering office supplies
Answering calls and assisting customers
Assisting with the overall efficient operation of the firm
Requirements
Excellent written and verbal communication skills in Spanish and English (other languages a plus)
Pays attention to detail without compromising efficiency
Practical and effective in handling business relationships with vendors
Great problem-solving and interpersonal and client relations skills. (Enjoys helping people in difficult circumstances).
Enjoys calling clients over the telephone
Very organized, meticulous and enjoys learning
Likes working in a team-oriented environment
Knowledge of Microsoft and Internet applications
Knowledge of Quickbooks or other accounting software a plus
College or associate degree preferred
Prior administrative experience preferred

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