AR/Collections Specialist

Profile

AR/Collections Specialist
Location: Huntersville, NC
Pay:
$19 - 21 / hour
Responsibilities:
Managing inbound calls for AR/Collection questions and credit approvals.
Collections and customer service, answering calls for trouble shooting, assisting with accounts.
Review orders on credit hold from assigned Distribution Centers and make credit decisions pertaining to orders on credit hold within the parameters of the Credit Policies and Procedures.
Maintain contact with Distribution Centers and customers in the establishment of new accounts and credit limit reviews for existing accounts.
Assist the Regional Credit & Collection Manager in monitoring accounts for potential problems and in collections activity for assigned Distribution Centers.
Follow up on all information requested or required that would impact the credit decision-making process.
Proactively review credit files on accounts that are at/or near their credit limits and forward recommendations to the Regional Credit & Collection Manager.
Assist the Regional Credit & Collection Manager in maintaining up-to-date account information (financial statements/security/trade information).
Make timely and efficient credit decisions when reviewing customers on credit hold.
Perform credit analyses, including financial analyses, on new and existing customers.
Interact with customers through direct collection call contact and emails.
Coordinate the collection strategy and customer communication with field personnel.
Analyze and manipulate data and spreadsheets to reconcile issues.
Identify trends, perform root cause analysis, and implement process improvements to eliminate ongoing customer and internal issues that interfere with prompt payment.
Coordinate issue resolution with customers to mitigate losses due to delinquency, irreconcilable discrepancies, and payment application.
Document all customer contact and collection efforts within Oracle as well as processes and practices.
Leverage Oracle Advanced Collections Module effectively for collection strategies and timely resolution via workflow.
Manage for all credit and collection issues within assigned Distribution Centers.
Requirements:
Systems:
Oracle
Why choose Addison Finance & Accounting?
Pay
: We negotiate high salaries using US Bureau of Labor Statistics
Benefits & Bonuses
: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
Permanent Employment
: Many of Addison’s Finance & Accounting job openings lead to potential permanent employment
Connections
: You connect directly with hiring managers from renowned organizations
Options
: You are presented multiple employment options near your home
Professional Development
: You are provided hiring process advice, resume revision, and employment term negotiation
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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