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Job Details

Collections Manager

Location
Philadelphia, PA, United States

Posted on
Aug 27, 2023

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Profile

Law Firm
Location
Philadelphia,
PA
Compensation
Base to
$95,000 plus bonus and benefits
Duties
SUMMARY:
A Connecticut law firm is
looking for a Collections Manager well-versed in handling the collections
of past due accounts for high-net worth individual clients. Ideal
candidates will be highly intelligent, have an exceptional ability to develop
effective working relationships and possess strong analytical and communication
skills.
RESPONSIBILITIES:
Establish effective and productive
working relationships with firm partners and clients to reconcile past
due accounts and encourage timely payments.
Evaluate DSO and client payment
trends; thoroughly research and review client accounts and become familiar
with client history, payment habits and status.
Develop effective processes
and meaningful client relationships to ensure prompt payments.
Collaborate with partners and
office administrative to determine appropriate plan of actions to collect
any delayed, outstanding or delinquent payments.
Manage entire collection process
including making client calls, reconciling and resolving account payments
and disputes, negotiating payment plans and receiving payments.
Maintain a detailed log and
accurate records documenting all verbal and written communication with
clients and partners.
Forecast and track the daily
collections of aged accounts.
Develop and implement collections
policies and procedures in coordination with firm objectives.
Prepare and present on-going
client account status reports and make recommendations to resolve any issues.
Requirements
7-10 years collections experience
working at a large law or professional services firm
Superior communications skills
with the ability to handle and negotiate with clients, vendors, collections
agencies, business owners and C-level executives
Demonstrated experience researching
and analyzing client payment history
Strong proficiency with Microsoft
Word, Excel, PowerPoint and Outlook; Elite Enterprise; Accounts Receivable
Collections System (ARCS)
Bachelor’s Degree

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